Customer Experience News

Bookmarks on this page are managed by an admin user.

2 bookmark(s) - Sort by: Date ↓ / Title / Voting / - Bookmarks from other users for this tag

1. Most retailers expecting online revenue growth

   Ninety-one per cent of retailers expect online revenue growth this year, and are focusing on personalisation, mobile and customer experience, according to a new report by SLI Systems.
   
   The 2018 E-commerce Performance Indicators and Confidence (EPIC) report highlights focus areas for the year, areas of investment and analyses how mobile initiatives have been used since the year prior.

   https://www.insideretail.com.au/news/most-retailers-expecting-online-revenue-growth-201808/

   Tags: cx, customer-experience, retail, online-sales, online-revenue, online-experience, ecommerce, webshop, mobileux, mobile-experience, pesonalisation by tjeerdtraats (2018-08-28)

   Comments - Voting 0
2. The Key To Great Customer Experience: Make Your Brand More Visible On Mobile

   Mobile devices are rapidly turning into personal assistants that no longer just help users with their contact lists and to navigate traffic. They now recommend restaurants, shops, events and, of course, good deals.

   https://www.forbes.com/sites/forbesagencycouncil/2018/06/04/the-key-to-great-customer-experience-make-your-brand-more-visible-on-mobile/#394a095c60ed/

   Tags: customer-experience, cx, mobile-ux, mobile-apps, mobile-experience, mobile by tjeerdtraats (2018-06-05)

   Comments - Voting 0

First / Previous / Next / Last / Page 1 of 1