With Mopinion’s newly released Knowledge Base, Mopinion users now have easy and around-the-clock access to accurate information regarding Mopinion Feedback Analytics Software. This self-service online library includes everything from frequently asked questions (FAQs) to quick tips and step-by-step instructions on how to get everything set up within the software.
https://mopinion.com/mopinion-knowledge-base-live/
Looking for a quick and easy way to learn what Mopinion Feedback Analytics Software can do for you? Well, you’re in luck. Mopinion has just released an (animated) explainer video that clearly illustrates the various features and capabilities available within the software.
https://mopinion.com/mopinion-explainer-video-feedback-analytics-software/
Capturing the Voice of the Customer at every touchpoint in the online customer journey is critical in the travel industry. Nearly “75% of consumers expect to be able to provide real-time feedback on their experiences” whilst on travel websites.
https://mopinion.com/travel-companies-voice-of-the-customer/
Lots of digital-first companies in today’s business world deal with website bugs with what we call bug tracking tools, or issue tracking tools. These are systems that enable digital teams (including developers, digital marketers, web analysts, etc) to report, manage, track and resolve bugs.
https://mopinion.com/best-bug-tracking-tools-an-overview/
It won’t come as surprise for you to hear that mobile phone usage has been increasing over the past decade. With the launch of the iPhone and other modern smartphones hitting the market, much of the population now expect to be able to do many everyday tasks through their mobile devices.
https://mopinion.com/why-important-to-have-a-responsive-website-infographic/
Online feedback tools come in many shapes and sizes. While some are intended to improve internal processes such as product development, others focus more on providing insights into the customer journey or enhancing user experience.
https://mopinion.com/34-online-feedback-tools-an-overview/
Mopinion is proud to announce that the following are now available within our Feedback Analytics software:
Optimised Excel Export Function
Improved Performance in Dashboard and Chart Loading
New API to retrieve feedback from Mopinion software
New Help Section (in Navigation)
https://mopinion.com/june-product-update-new-feedback-api/
Grow fast or die slow – that is the mantra that many startup owners repeat to themselves every morning in the mirror. And for a good reason – considering nearly half of small businesses fail the first four years, according to SmallBizTrends. But it doesn’t have to be so stressful – that is, if you’re familiar with the concept of growth hacking and growth hacking tools.
https://mopinion.com/35-best-growth-hacking-tools-startups/
DELTA has set out to achieve this ambition by offering an optimal digital customer journey. Central to this goal are convenience, service and personal (and pertinent) communication, all of which seamlessly connect with the customer experience of other online channels.
https://mopinion.com/customer-success-story-delta/
According to a study carried out by RTE, over 30% of companies do not monitor what is being said about them online – whether it’s on their website, mobile app or social media profiles. And interestingly enough, much of this hesitancy is attributed to their fear of negative online feedback.
https://mopinion.com/why-businesses-shouldnt-fear-negative-online-feedback/
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