Why businesses shouldnt fear negative online feedback - Mopinion

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  1. Why businesses shouldnt fear negative online feedback - Mopinion
    According to a study carried out by RTE, over 30% of companies do not monitor what is being said about them online whether its on their website, mobile app or social media profiles. And interestingly enough, much of this hesitancy is attributed to their fear of negative online feedback.
    https://mopinion.com/why-businesses-shouldnt-fear-negative-online-feedback/
    Tags: customer-feedback, negative feedback, text analytics, by eringilliam (2017-08-28)
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