eringilliam: overview*

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  1. Improve customer loyalty. Reduce customer churn. Maximize revenue. These are the top reasons why so many organisations have employed Enterprise Feedback Management Software(EFM). Interestingly enough, in a highly competitive market where your competitors are just a click away, we’re seeing that some organisations still haven’t embraced EFM. In fact, according to Destination CRM, only 42% of organisations are using one or more technologies to back their VoC programmes. So why haven’t they all jumped on the bandwagon? Could this perhaps be a matter of not knowing which software to employ? Then we’ve got your covered.
    https://mopinion.com/enterprise-feedback-management-efm-software/
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  2. Admit it. Project Management (PM) is hard and those traditional methods we’re all too familiar with just aren’t cutting it anymore. Think about it: repeatedly updating spreadsheets, drowning in post-its and participating in weekly status update meetings doesn’t necessarily scream ‘efficiency’. This way of working only presents more complications as there is no real overview of the work being done. Thankfully, there is more than enough project management software out there that will help you face your ‘deadline demons’ and get your projects back on track.
    https://mopinion.com/top-20-best-project-management-software-an-overview/
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  3. Getting quality product feedback is essential when building or having just built a new product. This feedback can provide you with critical data that will ultimately drive your product strategy. With this type of feedback, users are not only looking for feedback from customers but also internal teams.
    https://mopinion.com/top-8-most-popular-product-feedback-tools-overview/
    Tags: , , by eringilliam (2017-10-30)
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  4. Online feedback tools come in many shapes and sizes. While some are intended to improve internal processes such as product development, others focus more on providing insights into the customer journey or enhancing user experience.
    https://mopinion.com/34-online-feedback-tools-an-overview/
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  5. If you haven’t noticed, it’s all about the customer these days. According to a research carried out by Deloitte and Touche, customer-centric companies are 60% more profitable than those not focused on the customer.
    https://mopinion.com/30-customer-feedback-tools-an-overview/
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