Customer Experience News

Bookmarks on this page are managed by an admin user.

2 bookmark(s) - Sort by: Date ↓ / Title / Voting / - Bookmarks from other users for this tag

1. How Uber's User Experience Creates A Seamless Customer Experience

   If you’ve ever taken an Uber, you know that the startup identified practically every consumer pain point involved with hailing a taxi – not being able to find one, standing in a long taxi line, rude drivers, the credit card machine always being broken – and addressed each one with a simple, easy-to-navigate mobile app.

   https://www.forbes.com/sites/dangingiss/2018/07/02/how-ubers-user-experience-creates-a-seamless-customer-experience/#3289935dff7a/

   Tags: user-experience, cx, customer-experience, uber by tjeerdtraats (2018-07-04)

   Comments - Voting 0
2. How Uber's User Experience Creates A Seamless Customer Experience

   If you’ve ever taken an Uber, you know that the startup identified practically every consumer pain point involved with hailing a taxi – not being able to find one, standing in a long taxi line, rude drivers, the credit card machine always being broken – and addressed each one with a simple, easy-to-navigate mobile app.

   https://www.forbes.com/sites/dangingiss/2018/07/02/how-ubers-user-experience-creates-a-seamless-customer-experience/#506060a3ff7a/

   Tags: customer-experience, cx, user-experience, ux, uber by tjeerdtraats (2018-07-03)

   Comments - Voting 0

First / Previous / Next / Last / Page 1 of 1