Asia's competitive landscape is growing, and organisations across the region are using the latest technological advancements to enhance their customer experience strategy and differentiate themselves from the crowd.
http://markets.businessinsider.com/news/stocks/cx-leaders-maximising-their-customer-experience-roi-at-asia-s-largest-cx-event-1027309887/
Uniting the leadership team in the purpose of delivering one-company experiences and connecting it to business growth occurs with my clients when we can simplify the “why” behind this work in a manner that they can stand behind and communicate as their own.
http://www.customerexperienceupdate.com/customer-experience/?open-article-id=8211950&article-title=how-to-effectively-capture-the-power-of-customer-experience-roi&blog-domain=customerbliss.com&blog-title=customer-bliss/
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