Why technology is the key to a great customer experience for travelers

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  1. Its a universally acknowledged fact that technology has influenced every aspect of human life, specifically over the last few years. This stands unambiguously true for travel industry. Remember the time when a "things?to?pack" list used to be very extensive ? camera, film rolls, Walkman, copies of important documents, maps, dictionary, etc. All these things can be carried in one tiny device called smartphone now!
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