Customer Experience (CX) includes a combination of multiple elements that translate to a customers satisfaction with the experience and her overall perception of your brand. As marketers, what more can we do to ensure this is a positive, fruitful journey for her? Lets look at some best practices.
In 2019, Marketers and CMOs can leverage MarTech in innovative ways to stand out in these times of information overload. Lets start by setting the context with some perspectives about customer experience.
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