Forget about Beyonce & Jay-Z, Kim & Kanye, or David & Victoria. There’s a new power couple in town. Mopinion is proud to announce the new and robust Tealium and Mopinion integration; a powerful alliance between tag management and customer feedback that combines precision targeting and smart data collection, giving users relevant and informative insights into the digital customer experience.
https://mopinion.com/tealium-and-mopinion-newest-data-power-couple/
Customer experience is a key driver of business success. From social media analytics to specialized software, there are hundreds of tools devoted to measuring it. But which of these tools are actually important to understanding customer experience? And how does customer experience ultimately affect your bottom line?
https://www.businessnewsdaily.com/10643-understand-customer-experience.html/
As customer experience rapidly supersedes price and product to become the single most important differentiator for businesses, turning global data into meaningful insights has emerged as a critical imperative. For this, organisations must adopt a global command centre model wherein a centralised command centre serves as the hub for organisational data aggregation and processing.
https://www.itproportal.com/features/what-it-takes-to-build-a-next-gen-command-centre-and-why-you-should-do-it/