Softbank’s real estate investments have had an incredibly rough year, with all of them operating at significant losses. But is it because of market conditions or a flawed business model based on an obsession with customer experience? We take a look at their investments and the issues they’re facing to find out more.
http://business2.com.au/2019/12/the-softbank-dilemma-customer-experience-obsession-at-all-costs/
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