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  1. Retailers concerned about the future of customer experience should be paying close attention to emerging markets, whose quick embrace of new technology offers mature market brands a unique chance to watch, learn and implement change – with little risk.

    Jacob Younan, Associate Director, Global Solutions, LoyaltyOne
    https://www.colloquy.com/latest-news/watch-and-learn-emerging-markets-experimental-technologies-and-the-customer-experience/
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