User experience tips that will keep your customers happy this holiday season - Mopinion

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  1. User experience tips that will keep your customers happy this holiday season - Mopinion
    So how can you and your digital team maintain a smooth operation and happy customers while dealing with this massive influx of consumers? The answer is simple use customer feedback to determine what is irritating your customers the most and solve it.
    https://mopinion.com/user-experience-tips-happy-online-customer/
    Tags: website-feedback, user-experience, feedback volumes, by eringilliam (2017-08-28)
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Mopinion is a proud sponsor of Customer Experience News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Experience Tools in order to collect experience for the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing Experience, it is about how to make sense of the data.