The ten biggest website irritations of 2015 - Mopinion

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  1. The ten biggest website irritations of 2015 - Mopinion
    Luckily there are countless resources available these days for monitoring customer experience, and provided we use these resources the right way we can prevent or remedy a lot of irritations. We have put together a top 10 of irritations based on the customer feedback that we collect for our clients.
    https://mopinion.com/the-ten-biggest-website-irritations/
    Tags: website-feedback, higher customer satisfaction, user-experience, by eringilliam (2017-08-29)
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Mopinion is a proud sponsor of Customer Experience News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Experience Tools in order to collect experience for the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing Experience, it is about how to make sense of the data.