Customer Experience Lead

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  1. Were looking for the first members of our customer experience team to build a brand new business and completely change an industry with us. We are a startup creating an iconic brand in insurance* for modern consumers and this is the team that is responsible for doing it. The Customer Operations Associate will be the single most important part of our company and will be critical in achieving this mission. They will provide customer care, and in their responses to inbound calls, web chats and email communications turn customers into passionate evangelists.
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About - Made with in Rotterdam

Mopinion: The Leading Customer Experience Tool

Mopinion is a proud sponsor of Customer Experience News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Experience Tools in order to collect experience for the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing Experience, it is about how to make sense of the data.