4 Ways to Stay Ahead of #Millennial Expectations with Customer Experience

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  1. Theres no shortage of stories about how millennials are carving their path through the workforce, to how theyre influencing tech, and their impact on the economy. Over the past several years, weve seen a steady rise in whats been dubbed the experience economy and this can certainly be attributed to the buying power of millennials. Millennials are known for doing things a little differently and how they shop is certainly no exception.
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Mopinion is a proud sponsor of Customer Experience News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Experience Tools in order to collect experience for the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing Experience, it is about how to make sense of the data.