Customer Experience News

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1. Mopinion’s 2020 Voice of Customer (VoC) Software Landscape

   Introducing Mopinion’s 2020 edition of the (solicited) Voice of Customer (VoC) software landscape. For this landscape, we’ve gathered over 30+ VoC software from 3 key categories in this space. Designed to guide organisations seeking meaningful customer insights, we are certain there is a software for everyone in this mix.

   https://mopinion.com/mopinion-voice-of-customer-voc-software-landscape/

   Tags: landscape, software, solicited, voc, voice of customer by tjeerdtraats (2020-06-09)

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2. GO Sport optimises website navigation with Mopinion feedback

   The GO Sport group originated in the heart of the French Alps at the end of the 1970s following the Grenoble Olympic Games. The company is owned by Rallye, a major player in the distribution sector. GO Sport is one of the leaders in the sports equipment market in France.

   https://mopinion.com/go-sport-optimises-website-navigation-with-mopinion/

   Tags: customer stories, go sport, navigation, voice of customer by tjeerdtraats (2020-04-29)

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