The Commerce, Interior and Energy departments provide the best customer experience across the federal government, according to a new report compiled by customer experience tools provider ForeSee.
The Government CX Insights report, released earlier this month, ranks 15 executive branch agencies and two independent agencies based on survey data from 4,000 people who recently engaged with those agencies’ websites, digital platforms or facilities.
https://www.nextgov.com/cio-briefing/2018/06/commerce-interior-energy-top-new-government-customer-experience-rankings/149133/
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