The global chatbot market is extremely consolidated with leading three companies namely Facebook, Google, and Microsoft that collectively held a stupendous 97.5% of the market in 2015, states Transparency Market Research in a new report. Being well-established and recognized, these three companies enjoy brand name and most consumers prefer their products and services.
https://opinioninvestor.com/chatbot-market-key-companies-strive-to-enhance-customer-experience-to-expand-user-base/270487/
