Working with customers can be a blessing and a curse. Most days, you’re blessed with good people and situations. Other days might be different.
For those tougher days on the front line of the customer experience, here are six unique tools and tactics from Joy Baldridge, author of The Joy in Business – Innovative Ideas to Find Positivity and Profit in Your Daily Work Life.
http://www.customerexperienceinsight.com/6-fun-rules-to-make-the-customer-experience-better/
