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  1. What the Facebook scandal taught us about the future of customer engagement Customer Experience News certified bookmark
    The scandal surrounding Facebook's use of personal data has given us a glimpse into the future of marketing and customer experience management.
    https://www.mycustomer.com/experience/loyalty/what-the-facebook-scandal-taught-us-about-the-future-of-customer-engagement/
    Tags: , , , , , by tjeerdtraats (2018-05-08)
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