Tags: customer-effort*

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  1. While many companies think they’re leading the charge with service quality and creating an innovative, truly great customer experience, the numbers tell quite a different story … in the eyes of customers, most companies are falling flat.

    Today we’re going to scrutinize what companies are doing incorrectly and highlight how to fix these problems.

    What is customer experience strategy?
    https://www.helpscout.net/blog/customer-experience-strategy/
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