Theres value in offline retail, but the metrics are wrong

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  1. The relationship between retailers and technology is the perfect definition of frenemy. While high street retailers are struggling to attract a dwindling amount of footfall into their stores we wont list again here the recent high street casualties down to competition from online rivals (sometimes their own), technology conversely could be the savior for physical shops for those retailers able to work out how to use it to stay relevant.
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