Talkdesk, the enterprise contact center platform and fastest growing Contact Center as a Service provider, announced that Ixia, a Keysight Business and leading provider of testing, visibility and security solutions, will replace the companys current contact system with the Talkdesk Enterprise Contact Center Platform. Facing significant cost obstacles to upgrade their on-premise hardware, Ixia will leverage the value and flexibility of Talkdesks contact center as a customized service solution that will help meet their global customer service needs.
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