How to Deliver Better Customer Service During the Busy Holiday Season

1 bookmark(s)

  1. Its holiday time! What a joyous time of year! And, then there is the holiday shopping experience This is how I see it. I get in my car. About a mile from the mall I begin to experience heavier-than-usual traffic. Not just a little heavier, but sometimes it seems like worse than rush hour. Is there an accident? No, theres a traffic jam at the mall. Once Im at the mall, I experience the search for the parking spot. Then theres the crowded stores, the lines to check out, and then the reverse commute to get home.
    Voting 0

About - Made with in Rotterdam

Mopinion: The Leading Customer Experience Tool

Mopinion is a proud sponsor of Customer Experience News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Experience Tools in order to collect experience for the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing Experience, it is about how to make sense of the data.