How Communities Add Value to the Customer Experience

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  1. Customer experience is no longer a nice to have, when we have time activity. It needs to be the driving initiative for how your organization interacts with your customers on a regular basis. So, what can your organization do to deliver an excellent customer experience?
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Mopinion: The Leading Customer Experience Tool

Mopinion is a proud sponsor of Customer Experience News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Experience Tools in order to collect experience for the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing Experience, it is about how to make sense of the data.