Customer Experience Predictions: 15 Years Out

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  1. Customer experience is always evolving, and it is interesting to imagine what it will look like in the future. Weve already considered trends that will be prevalent in five years, so now lets jump 15 years ahead and imagine the customer experience potential. The seeds of many of the things that will become prevalent in that time are already being planted in our current customer trends and experiences.
    Tags: customer-experience, trends, by eringilliam (2017-11-27)
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