5 ways online customer feedback can optimise your webshop - Mopinion

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  1. 5 ways online customer feedback can optimise your webshop - Mopinion
    Meanwhile your web analytics and heatmaps are showing you whats happening on your site. This is often the basic toolkit for webshops, which is logical, because it is important to know what your visitors are doing on your website. Unfortunately these tools dont provide a complete understanding of the customer
    https://mopinion.com/5-ways-online-customer-feedback-can-optimise-your-webshop/
    Tags: website-feedback, marketing toolkit, online customer feedback, by eringilliam (2017-08-28)
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Mopinion is a proud sponsor of Customer Experience News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Experience Tools in order to collect experience for the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing Experience, it is about how to make sense of the data.