10 Tips to Improve Effective Customer Feedback Analysis and Drive Online Sales

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  1. 10 Tips to Improve Effective Customer Feedback Analysis and Drive Online Sales
    Previously I have spoken about increasing online sales with customer feedback and focussed on collecting the right feedback, at the right place in the funnel. It is also vital to fully analyse this data to get the most out the feedback and uncover the best insights, to really optimise your online ordering funnels. Here are my top 10 tips on how to better analyse feedback and use it to drive online sales...
    https://mopinion.com/10-tips-to-improve-effective-customer-feedback-analysis-and-drive-online-sales/
    Tags: cx, customer-experience, customer-feedback, feedback-analysis, online-sales, research-insights, by tjeerdtraats (2017-12-06)
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User feedback
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Website Feedback
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Customer Feedback
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User Experience
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Voice of Customer
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Mopinion is a proud sponsor of Customer Experience News. The voice of the online customer is taking on an increasingly important role when it comes to improving websites and apps. So web analysts and digital marketeers are making more and more use of Customer Experience Tools in order to collect experience for the customer. Mopinion takes it one step further and offers a solution to analyse and visualise Customer Experience results from your websites and apps wherever you need them. The real challenge for companies is not about capturing Experience, it is about how to make sense of the data.