NICE Satmetrix is a leading global provider of experience management software for organisations who realise the importance of CX in the drive for success. With their flagship product NICE Satmetrix NPX, the company delivers a complete, powerful customer experience management solution that allows brands to tap into several layers of client feedback and analytics information.
https://www.uctoday.com/news/insights/talking-customer-experience-in-2018-with-nice-satmetrix/
Each organization works with its own set of indefinite data and content that could be managed efficiently and productively as a valuable enterprise asset. The Enterprise Information Management (EIM) software can be explained as a set of business processes, disciplines and practices used to manage the information created from an organization’s data. It can best be described as a set of combined technologies and processes which help organizations progress on a larger scale.
https://martechseries.com/sales-marketing/why-companies-should-consider-investing-in-enterprise-information-management-eim-software/
Branding started out as a concept or a thought to build in a customer’s head. But, along with technological advancements, that has changed. We live in an age of social media and advanced technology where customer experience has turned into branding. So, it is no longer about building perception about customer’s mind. Almost every company has delved deep into the customer experience business.
https://customer-experience-management.cioreview.com/news/why-customer-experience-management-is-the-future-of-marketing-nid-26717-cid-118.html/
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