eringilliam: shopping-journey*

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  1. In an ever-more-personalised retail world, where shopper loyalty is driven by the overall shopping journey, businesses big and small need to invest in a holistic customer experience strategy to keep up with customers’ interest. So what key elements should retailers consider when building a sensorial experience?
    https://www.retailsector.co.uk/3044-3-ways-retailers-can-achieve-better-customer-experience/
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