eringilliam: candidate-experience*

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  1. There is an ever-increasing need to think of employees as customers as well, i.e. internal customers. Retention rates in major companies have been dropping for years, for a variety of reasons: more flexible work options, people pursuing their own ventures or teaming with startups, bad management, etc.
    http://www.customerbliss.com/candidate-experience-also-customer-experience/
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