AI-Driven Customer Experience Platform Cerebri AI Raises $7M

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  1. Cerebri AI's platform uses a machine learning paradigm called reinforcement learning, in which a machine learning model optimizes its actions based on new and historical data to yield the greatest reward. It analyzes digital customer interaction data and generates up to four next best actions for the company trying to make a sale, such as sending a marketing email or reaching out from a call center.
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